Withdrawal
Consumers can withdraw from the contract for the technical book within 14 days without giving reasons.
Frist
The period begins on the day the contract is concluded. To meet the period, it is enough to send the withdrawal before the 14 days have expired.
A software engagement only begins with the acceptance of the written estimate. Whether a withdrawal exists for it is governed by law. We do not ask for a consent that would let the right of withdrawal expire early.
Wie
The withdrawal goes to Global Prepaid UG (haftungsbeschränkt), Skarbinastraße 63, 12309 Berlin, [email protected], or via the contact form. No reason is needed. Name the order so that we can find it.
Consequences
We refund the amount paid by the original payment method as soon as the withdrawal has reached us. If you have already downloaded PDF or source code, the right of withdrawal remains in place within these 14 days. An earlier loss of the right only occurs if you expressly consented to the start before the period expired and confirmed knowledge of the loss. For a file bought on eBay we ask for this consent before we send it. You confirm on the page from the email that delivery may start and that the right of withdrawal then ends. For a download bought in the shop the purchase itself does not end the right. Checkout only shows a note. Before the download starts you confirm in your account that it may begin before the 14 days end and that you then lose the right of withdrawal. The special rule for digital content applies when the download begins. We store the date and the IP address and repeat the confirmation in the email.
A parcel, such as Rent-It or the Bewerbungsstudio on CD or USB, is confirmed at checkout before the purchase. You confirm that the parcel may leave before the 14 days are over and that you then lose the right of withdrawal. We store the date and the IP address and repeat the confirmation in the email. Without that confirmation the order is not placed.